IT Hosting Series: What to look for when considering a hosting/cloud provider

In today’s digital world, many organisations are looking at their in-house IT systems and wondering whether to get another organisation to manage them for them or to turn to an IT hosting provider and put them in the ‘cloud’. However, not everybody is IT savvy and understands enough about the terminology to make an informed decision. Millennia Computer Services Ltd. was recently asked by the Ticketing Institute to put a series of three articles together for their newsletter on the subject of IT hosting to help organisations make a more informed decision. We thought it a good idea to publish these articles as blogs on our web site. The series started with a basic glossary of common terms used in discussions on hosting/cloud technology. Article 2 introduced hosting/cloud and listed some pros and cons. Lastly, we provided an explanation of what to look for when moving to or changing a hosting provider.   What to look for when considering a hosting/cloud provider When considering moving to a hosting/cloud provider or if you are looking to replace your current host, it is important that you understand your requirements and ensure that the hosting company can match your expectations. There are thousands of global hosting companies and understanding the key differentiators will help in making a decision. Nobody wants costly downtime and the affect that can have on a business. Speed and availability are often the key requirements along with quality technical support. System uptime: this is usually expressed in percentages and is key in determining the quality of the infrastructure of the hosting company. The closer to 100% the better,...

IT Hosting Series: Introduction to hosting and the ‘cloud’

In today’s digital world, many organisations are looking at their in-house IT systems and wondering whether to get another organisation to manage them for them or to turn to an IT hosting provider and put them in the ‘cloud’. However, not everybody is IT savvy and understands enough about the terminology to make an informed decision. Millennia Computer Services Ltd. was recently asked by the Ticketing Institute to put a series of three articles together for their newsletter on the subject of IT hosting to help organisations make a more informed decision. We thought it a good idea to publish these articles as blogs on our web site. The series started with a basic glossary of common terms used in discussions on hosting/cloud technology. Article 2 introduced hosting/cloud and listed some pros and cons. Lastly, we provided an explanation of what to look for when moving to or changing a hosting provider. Hosting and the ‘cloud’ Business are under pressure to do more with less and maximise return on investments. Businesses, therefore, look at all departments including IT to establish if there are alternative ways of doing things that may save money and be more efficient. Running an in-house IT department however small, may be vital to the business but can add both extra capital and operating costs which could be released for new projects that can grow the business. An annual assessment of options is always a good idea to ensure that decisions made are still valid. The basic differences between public and private clouds were discussed in the glossary in Article 1 of the series.  Further details...

IT Hosting series : what does all the jargon mean?

In today’s digital world, many organisations are looking at their in-house IT systems and wondering whether to get another organisation to manage them for them or to turn to an IT hosting provider and put them in the ‘cloud’. However, not everybody is IT savvy and understands enough about the terminology to make an informed decision. Millennia Computer Services Ltd. was recently asked by the Ticketing Institute to put a series of three articles together for their newsletter on the subject of IT hosting to help organisations make a more informed decision. We thought it a good idea to publish these articles as blogs on our web site. The series started with a basic glossary of common terms used in discussions on hosting/cloud technology. Article 2 introduced hosting/cloud and listed some pros and cons. Lastly, we provided an explanation of what to look for when moving to or changing a hosting provider. A-Z explained below: Backups Everybody does backups don’t they?  Actually a recent survey indicated 1 in 10 small businesses never backup, yet 70% of small businesses that have a major data loss go out of business within a year. So data backups are not only intrinsic to disaster recovery but to the actual existence of your business. Backups can be a copy of data to removable media (tape, portable hard drive), which is then taken off site, but is now more regularly a direct copy to external storage located away from the main copy (often in the Cloud). A backup is also only ever as good as its last successful restore. So always test backups regularly to...